Module 1 Manager Training
Unit 1 Emergency Response Plan (needs Editing)  
Unit 2 FMCSA Safety Measurement System (SMS) Methodology MANAGER  
Unit 3 Fire Evacuation Plan OFFICE MANAGER  
Unit 4 TSA Over The Road Bus MANAGER  
Unit 5 Driver Fatigue Impact on Scheduling and Dispatch MANAGERS  
Unit 6 Lancer Insurance-Drivers Fatigue for MANAGERS  
Unit 7 Lancer Insurance-Drivers Fatigue for MANAGERS QUIZ  
Unit 8 Sexual Harassment video course for Managers and Supervisors  
Unit 9 Preventing sexual Harassment for Managers QUIZ  
Unit 10 Random Drug Testing Procedure QUIZ  
Module 2 14 Vital Skills for Managers and Supervisors
Unit 1 Observing Performance  
Unit 2 Observing Performance QUIZ  
Unit 3 Documenting Performance  
Unit 4 Documenting Performance QUIZ  
Unit 5 Mastering Constructive Confrontation  
Unit 6 Mastering Constructive Confrontation QUIZ  
Unit 7 Evaluating Performance  
Unit 8 Evaluating Performance QUIZ  
Unit 9 Defusing Conflict  
Unit 10 Defusing Conflict QUIZ  
Unit 11 Giving Feedback  
Unit 12 Giving Feedback QUIZ  
Unit 13 The Art of Giving Feedback  
Unit 14 Delegating Work and Following Up  
Unit 15 Delegating Work and Following Up QUIZ  
Unit 16 Dispensing Discipline  
Unit 17 Dispensing Discipline QUIZ  
Unit 18 Non-disciplinary Corrective Memo Outline  
Unit 19 Inspiring and Praising Employees to Build Morale  
Unit 20 Inspiring and Praising Employees to Build Morale QUIZ  
Unit 21 Boosting employee Morale with No Budget!  
Unit 22 Motivating Teams  
Unit 23 Motivating Teams QUIZ  
Unit 24 Coaching Your Employees for SUCCESS  
Unit 25 Communicating Effectively with Upper Management  
Unit 26 Communicating Effectively with Upper Management QUIZ  
Unit 27 Investigating Complaints and Incidents Properly  
Unit 28 Investigating Complaints and Incidents Properly QUIZ  
Unit 29 Drug or Alcohol Abuse  
Unit 30 Drug or Alcohol Abuse QUIZ  
Unit 31 Acting to Prevent Violence  
Unit 32 Acting to Prevent Violence QUIZ