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Module 1 | Manager Training | - | |
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Unit 1 | Emergency Response Plan (needs Editing) | ||
Unit 2 | FMCSA Safety Measurement System (SMS) Methodology MANAGER | ||
Unit 3 | Fire Evacuation Plan OFFICE MANAGER | ||
Unit 4 | TSA Over The Road Bus MANAGER | ||
Unit 5 | Driver Fatigue Impact on Scheduling and Dispatch MANAGERS | ||
Unit 6 | Lancer Insurance-Drivers Fatigue for MANAGERS | ||
Unit 7 | Lancer Insurance-Drivers Fatigue for MANAGERS QUIZ | ||
Unit 8 | Sexual Harassment video course for Managers and Supervisors | ||
Unit 9 | Preventing sexual Harassment for Managers QUIZ | ||
Unit 10 | Random Drug Testing Procedure QUIZ | ||
Module 2 | 14 Vital Skills for Managers and Supervisors | - | |
Unit 1 | Observing Performance | ||
Unit 2 | Observing Performance QUIZ | ||
Unit 3 | Documenting Performance | ||
Unit 4 | Documenting Performance QUIZ | ||
Unit 5 | Mastering Constructive Confrontation | ||
Unit 6 | Mastering Constructive Confrontation QUIZ | ||
Unit 7 | Evaluating Performance | ||
Unit 8 | Evaluating Performance QUIZ | ||
Unit 9 | Defusing Conflict | ||
Unit 10 | Defusing Conflict QUIZ | ||
Unit 11 | Giving Feedback | ||
Unit 12 | Giving Feedback QUIZ | ||
Unit 13 | The Art of Giving Feedback | ||
Unit 14 | Delegating Work and Following Up | ||
Unit 15 | Delegating Work and Following Up QUIZ | ||
Unit 16 | Dispensing Discipline | ||
Unit 17 | Dispensing Discipline QUIZ | ||
Unit 18 | Non-disciplinary Corrective Memo Outline | ||
Unit 19 | Inspiring and Praising Employees to Build Morale | ||
Unit 20 | Inspiring and Praising Employees to Build Morale QUIZ | ||
Unit 21 | Boosting employee Morale with No Budget! | ||
Unit 22 | Motivating Teams | ||
Unit 23 | Motivating Teams QUIZ | ||
Unit 24 | Coaching Your Employees for SUCCESS | ||
Unit 25 | Communicating Effectively with Upper Management | ||
Unit 26 | Communicating Effectively with Upper Management QUIZ | ||
Unit 27 | Investigating Complaints and Incidents Properly | ||
Unit 28 | Investigating Complaints and Incidents Properly QUIZ | ||
Unit 29 | Drug or Alcohol Abuse | ||
Unit 30 | Drug or Alcohol Abuse QUIZ | ||
Unit 31 | Acting to Prevent Violence | ||
Unit 32 | Acting to Prevent Violence QUIZ |