Hello, all supported system users have been upgraded to the most robust version of Work Flow tools. These tools will allow added functionality to the workflows associated with your supported TSS systems. This upgrade will allow the flexibility to create custom workflows within your organization with a visual map as opposed to the older version of drop downs. This new visual tool will allow a better understanding of how a workflow will layout, who and where it will go, and which approval steps are needed. If you are hiring or training across multiple locations, check out your TSS workflow options. The attached article will give you some valuable information that you may use in assessing your hiring process. Let TSS help you streamline and shorten your hiring process before you hit the busy hiring months!
Why Real-Time Analytics Are Important for a Successful Workflow
For some organizations, you might already have data to analyze sitting in your existing CRM, ERP, CPM or other operational systems that do have real-time capabilities (or upgrading, if necessary).
In other cases, you can create new ways of getting real-time data. For your website, that might include things like using Google Analytics to monitor visitor and customer buying behavior.
You could also create surveys (employee and customer) to gather real-time feedback on your processes and customer service.
This could include data from your BPM suite, or workflow tool, or CRM if you have one. Or it could be from a database, but the key is to use the latest and “freshest” data possible.
If you’re pulling data from years ago, it may not reflect the current needs of your organization, employees, customers or workflows.
Real-time analytics are important for operating your workflows as efficiently as possible.
If you’re using stale data, you won’t see bottlenecks in your workflow as fast as you could with real time.
You also won’t know whether or not your systems are working well, whether or not certain workflows should be mapped differently, or whether or not a task would be better if it were automated.
If you don’t already have a BPM or workflow solution that enables real-time data, make the investment. Or supplement with tools that allow you to access real-time data.
Because real time is essential to the decision making process and the life of your organization.